Stage - Grèce - Xenos Hotels & Resorts - Tourisme / Hôtellerie - ref: 339525

Faire carrière dans l'hôtellerie-restauration est plus qu'un simple travail, c'est l'aventure d'une vie. Vous aimez le secteur de l'hôtellerie-restauration? Bienvenue chez Hosco.

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We combine design, hospitality and luxury.

Xenos Group Hotels is the largest hotel group on the island with a total of 3.000-bed capacity in a variety of room types, from standard hotel rooms, senior suites, self-catering apartments to family units.

The Xenos Group of Hotels has a dynamic presence in the hospitality field on the beautiful island of Zakynthos in Greece, as it has been in operation for more than 3 decades and during that time has provided fantastic holiday memories to hundreds of holidaymakers.

Front Office Agent

About the job

Welcome and Check-In Guests: Provide a warm and professional welcome to all guests, assisting them with their check-in process and ensuring a seamless start to their stay.
Guest Support and Queries: Be readily available to answer questions and address queries. Share your in-depth knowledge about the hotel's products, services, and the local area to enhance the guest experience.
Uphold Brand Standards: Familiarize yourself with and adhere to the hotel's systems and brand standards, ensuring the consistent delivery of exceptional service.
Problem Resolution: Handle any issues or concerns guests may have with professionalism and care. Be proactive in finding solutions, going above and beyond to ensure guest satisfaction.

Number of positions: 3

About you

Friendly and Welcoming Attitude: Create a positive and inviting atmosphere for guests and colleagues alike.

Fluency in English: Communicate effectively and professionally in English, both written and spoken.
Ability to Follow Instructions and Procedures: Adhere to established guidelines to maintain consistency and quality.
Team Spirit: Collaborate effectively with others to achieve shared goals and provide seamless service.
Confident Phone Handling: Comfortably manage phone interactions with clarity and professionalism.
Strong Communication Skills: Convey information clearly and effectively, ensuring mutual understanding.

Language required: English. German and French are a plus

800 Euro
Meals Provided

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