Stage - États-Unis - Accor Group - Tourisme / Hôtellerie - ref: 340345

Faire carrière dans l'hôtellerie-restauration est plus qu'un simple travail, c'est l'aventure d'une vie. Vous aimez le secteur de l'hôtellerie-restauration? Bienvenue chez Hosco.

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Join us at Accor, where life pulses with passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations, in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.

Explore limitless possibilities, dreams and adventures on Hawai’i Island as you blaze a trail for a rewarding career in hospitality. Embrace our passion for Hawai’i’s heritage, culture and traditions with amazing career opportunities that await you in paradise. Journey into a luxury oasis where the aloha spirit comes alive.

Fairmont Orchid is an award-winning luxury resort located on the majestic Kohala Coast of Hawai‘i Island. Immerse yourself in an authentic Hawaiian experience, surrounded by 32 oceanfront acres of lush tropical gardens, cascading waterfalls and a tranquil white sand beach and lagoon.

Hostperson II (Internship)

What you will be doing:

Provide unique dining experiences to all of our guests through warm, personal & detailed service in a luxury, upscale and fast paced environment.
Ensure a positive first impression of the restaurant for our guests through detailed cleanliness, set-up and ambiance control.
Prepare appropriately for anticipated dining traffic by creating communication for servers & designating server section assignments.
Ensure guests receive warm welcome, timely service and a fond farewell using guest names to offer a personalized service
Maintain menus to ensure we always have an adequate clean supply
Ensure cleanliness & orderliness of host stand including surrounding work areas.
Control the flow of service in the dining outlet by seating guests in station rotation while maintaining the guest center reservation management system (Open Table)
Handle reservation inquiries, take incoming telephone calls, note special requests by guests and indicate special attention to VIP guests
Perform opening/closing side duties as assigned and set all tables according to standards and procedures
Assist other Food & Beverage outlets with their operations during peak times or when required
Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
Be well versed in hotel fire & life safety/emergency procedures
Maintain a high standard of personal appearance and hygiene at all times
Perform other reasonable duties assigned by the Management of the Hotel

Your experience and skills include:

Ability to focus attention on guest needs, remaining calm and courteous at all times
Good reading, writing and oral proficiency in English language
Ability to speak other languages and basic understanding of local languages will be an advantage
Ability to work cohesively and collaboratively as part of a team
Detailed & service oriented with an eye for detail to be self-motivated and energetic.
Provide the necessary State and Federal Requirements to work in Food and Beverage (Tuberculosis Clearance)

What is in it for you:

*benefit available for fulltime or part time employees while being a part of the Fairmont Orchid ‘Ohana

Preferred provider medical/drug/vision benefits starting at competitive prices for employees*
We put you first & value you with employer paid coverage for group life and accidental insurance coverage ($7,500) + Coverage is available for your ‘ohana!*
We believe that hospitality has the power to unlock a better tomorrow with our 401(k)/retirement saving plan & matching program.
Don’t just live in the moment – own your moment with 11 paid holiday/personal days per year + 10 days of paid vacation that begin accruing immediately*
We go the extra mile by offering 50% discounts at hotel restaurants, 30% discount on retail items at our Fairmont Store & 30% discount of services offered in our Spa Without Walls.
We are globetrotters taking advantage of our Travel Program with employee discounts at Accor properties + Friends & Family rates (5,000+ hotels worldwide)*
Complimentary meals in our employee dining facility

Additional Information

Visa Requirements: Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining U.S. work authorization.

Your team and working environment: Our mission is to make Food & Beverage the heart and soul of hotels by thinking like restauranteurs and delivering an experience that is excellent, relevant and authentic

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