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Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations, in 110 countries.
While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
Information Technology (IT) Intern
Job Description
- Maintenance of I.T. systems, management of software & hardware, ensuring 24-hour coverage for hotel via procedures, analysis & resolution of system questions & problems
- Assist with selection and implementation of new system related materials for proper integration and interoperability
- Assist in maintaining up-to-date detailed knowledge and records of all system changes, updates, enhancements
- Assist where needed the installation of software/hardware upgrades in compliance with ACCOR corporate policies & legal requirements
- Assist & coordinate training programs; to increase user knowledge of systems, foster use of systems to ensure high degree of computer proficiency
- Coordinate system projects from initial configuration of systems, project releases, ordering, shipping, electrical and cable requirements to installation, testing, training, cutover & support
- Schedule routine, preventative maintenance, daily clerical functions regarding integrity of computer systems
- Assist with management, Support and Maintenance of Wi-Fi setups and environment
- Other duties as assigned
Qualifications
Certificate or degree studying toward Information Technology preferreably IT graduate
- 1 year minimum technical experience in an IT role
- Excellent organizational, follow-through, and communication skills
- Exceptional problem resolution abilities
- Strong positive team and guest interaction skills
- Must be committed to teamwork and achieving team successes
- Enthusiastic, driven, and self-motivated
- Strong technical background will be an added advantage
- Familiarity with Audio/Visual systems is an asset